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Track Your Order

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Contact If You Need Help

Track your order – Gymathletica. Now you can track your order at Gymathletica by filling out the details or contacting the support team. Join the Gymathletica movement, and let us be your trusted partner in reaching new fitness heights. Contact us today and experience the Gymathletica difference firsthand!”

Gymathletica Worldwide

Monday to Friday: 9am to 8pm

support@gymathletica.com

Return and Exchange policy

At Gymathletica, we strive to provide you with the highest quality activewear. We want you to be delighted with your purchase. Please carefully review the following return and exchange policy:

  • Once items have been purchased, they cannot be returned unless they are entirely defective or in the case of receiving the wrong item. In such cases, please immediately contact our customer support team.
  • If you receive a defective item or an incorrect product, we will gladly replace it with the correct item or issue a refund. To be eligible for a return or exchange, the item must be unworn, in its original condition, and with all tags attached.
  • We kindly request that you notify us of any defects or discrepancies within 3 days of receiving your order. Our customer support team will guide you through the return or exchange process and provide a return shipping cost if necessary.
  • Please note that items damaged due to improper care, normal wear, and tear, or misuse are not eligible for return or exchange.
  • Gymathletica reserves the right to deny a return or exchange if the item does not meet the required conditions outlined in this policy.

Free Shipping

  1. Free Domestic Delivery: Enjoy free shipping on all domestic orders within the UAE when you spend 250 AED or more. We want to make it easy for you to get your hands on our high-quality activewear without additional shipping costs.
  2. Free International Shipping: We offer free shipping on orders totaling 200 US dollars or more for our international customers. Wherever you are in the world, Gymathletica is committed to delivering your activewear without the burden of shipping fees.
  3. Spend More, Save on Shipping: You unlock the benefit of free shipping by reaching the minimum order value. So, add those extra items to your cart, knowing that your Gymathletica order will be shipped to you at no cost.
  4. Fast and Reliable Shipping: Rest assured that regardless of whether you qualify for free shipping or not, we prioritize efficient and reliable delivery. Your Gymathletica order will be promptly processed and shipped to ensure you receive it on time.
  5. Transparent Shipping Rates: For orders that do not meet the minimum requirements for free shipping, transparent shipping rates will be applied at checkout. You’ll have full visibility of the shipping costs before completing your purchase.

How do I determine my size?

To find your perfect fit, we recommend referring to our detailed size guide, which can be found on each product page. The size guide provides measurements for different body parts, such as bust, waist, and hips, to help you select the appropriate size. Our customer support team will gladly assist you if you’re still unsure.

How can I contact Gymathletica support?

Our dedicated customer support team is ready to assist you with any questions, concerns, or feedback. You can reach us by emailing support@gymathletica.com or filling out the contact form on our website’s Contact Us page. We strive to respond to all inquiries promptly and provide you with the best possible assistance.

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